Avaya Cloud Office

Avaya Cloud Office

Easy for your customers to use, easy for you to sell.


Key Features for Businesses

Voice & Messaging

With one number, you can provide customers the ability to connect via phone, start a quick group chat or send a quick SMS message to a colleague, on either their desktop or mobile device.

Meetings

From a browser or the Avaya app, customers can join a  virtual meeting room, complete with video and collaboration tools built right in. Up to 200 participants can chat, present, assign tasks, store documents and more.

Analytics

Easy-to-use reporting lets businesses see how effectively their communications are working for them. 

App Integration

With over 100 ready-to-use business integrations--including SalesForce, Office 365, G Suite and more--your customers can integrate even further for better communication and collaboration.

Benefits for Agents

High Touch Support for Customers

  • Award-winning services team - before, during and after going live
  • Remote, on-site and customer Avaya Professional Services available
  • Staffed in the US
  • Agents own the customer relationships

Zero Touch Provisioning

  • The ideal customer experience
  • Easy for customers to plug in and start using their phone
  • No onsite configuration

Expert Support from Jenne and Avaya

  • Dedicated Jenne Avaya cloud team for agents
  • Sales training and support for the offer
  • Demos of Avaya Cloud Office
  • Comprehensive onboarding from the Jenne Avaya cloud team
  • Avaya Cloud regional support
  • Jenne is a one stop source for support equipment needed - networking, security, paging and more.

One Solution Does it All

  • Enterprise-grade cloud PBX
  • All the telephony features you'd expect: IVR, appearances, hunt groups, etc.
  • Messaging: SMS & MMS
  • Real-time file sharing and task management
  • Audio and video conferencing for effective meetings
  • Faxing: send from desktop, mobile app or via email
  • Real-time reporting and analytics
  • 4 user types allow agents to offer customers the right features at a low, monthly cost

Learn More

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