Jenne as a Master Agent
By partnering with Jenne as a Master Agent, the Jenne Cloud Team becomes an extension of your team. Our knowledgeable and responsive associates can help you navigate all of the available Cloud Solutions including Video Conferencing, SIP Trunking, Unified Communications, Storage and Disaster Recovery, Network Management, SD-WAN Solutions, and more. And now more than ever, it’s important that your customers stay connected – whether through a fully-managed text engagement service or through the contact center experience, more interactions are migrating to the Cloud.
But even more so than offering you those Cloud Solutions from the Channel’s leading companies to meet your needs, our associates make your life easier because we know the vendors and have built strong relationships with them, which takes that off your plate. The Jenne Cloud Team will guide you through the discovery process and provide knowledgeable, personalized service that will enable your team to run more effectively and efficiently.
UCaaS is an enterprise service method for streamlining all communications via cloud-based software services. With UCaaS, unified communication services are made available from the cloud to businesses ranging from SMB to enterprise.
CCaaS is a cloud based contact center software solution. A primary focus of CCaaS is to provide intelligent routing of contacts from various communication channels. Ultimately, this software enables call center environments to focus on improved customer service and experience for clients.
Smart devices have truly opened the door to cloud-based video conferencing. Instead of physically entering a room outfitted with video conferencing software and hardware, anyone can log in to a video conferencing application and immediately connect with others—visually and aurally.
SIP Trunking uses Session Initiation Protocol (SIP) signaling and a native IP-based transport to manage voice traffic and is a method by which business phone systems can operate using an internet connection instead of a traditional phone line.
SD-WAN and SBC Solutions
Software-Defined WAN or SD-WAN is a specific application of software-defined networking technology applied to WAN connections, such as broadband internet, 4G, LTE or MPLS. A Session Border Controller or SBC is a network element deployed to protect SIP based Voice over Internet Protocol (VoIP) networks.
Network management is the process of administering and managing computer networks, including data transfer channels, to ensure the reliable function and maintenance of these systems.
Data Backup and Disaster Recovery
Digitally connected enterprises have a need for data backup, recovery and archiving data – from restoring a single file, to archiving information to meet regulatory compliance or simply searching for information.
Businesses of all sizes confront the need to address security threats in the Cloud to manage and mitigate their compliance risks and resource constraints.